Privacy Policy

Last updated: August 2026. This policy applies to www.exploremiddleeast.com and to any enquiry you send us by form, email, telephone or WhatsApp. It is written in plain language on purpose — if anything here is unclear, please ask us.

Who We Are

Explore Middle East FZE is a website design and search engine optimisation company registered in Fujairah, United Arab Emirates, operating from M1 Floor, Twin Towers, Shk. Hamad Bin Abdullah Al Sharqi St, Mraisheed, Fujairah. We are the data controller for the information described in this policy.

Information We Collect

We only collect what we need in order to reply to you and to deliver the services you have asked for. That falls into three groups.

• Information you give us directly — your name, company name, email address, telephone or WhatsApp number, country and the contents of your message when you submit an enquiry form or contact us.
• Project information — material you send us so that we can build or optimise your website, such as your logo, product lists, certificates, images and existing website content.
• Technical information — collected automatically when you browse the site, including your IP address, browser type, device type, pages viewed, time spent and the website that referred you.

How We Use Your Information

Your information is used for the following purposes and nothing else.

• To respond to your enquiry and prepare a quotation or proposal.
• To deliver the services you have engaged us for, including design, development, SEO, domain registration and hosting.
• To register a domain name on your behalf, where the registry requires company and contact details.
• To send service-related messages such as renewal reminders, hosting notices and project updates.
• To improve our website and understand which pages are useful to visitors.
• To meet legal, accounting and regulatory obligations in the United Arab Emirates.

We do not sell your information, we do not rent it, and we do not add you to marketing lists you did not ask to join.

Cookies and Analytics

Our website uses cookies and similar technologies. Essential cookies keep the site working correctly and remember your preferences. Analytics cookies help us understand how visitors use the site so that we can improve it.

You can block or delete cookies at any time through your browser settings. Blocking essential cookies may affect how parts of the site function. Where we use third-party analytics tools, those providers process data under their own privacy terms.

Third-Party Sharing

We share your information only where it is necessary to run our business or deliver your project. This can include the following categories of recipient.

• Domain registrars and registries, where registration requires your company and contact details.
• Hosting and infrastructure providers used to run your website and email.
• Analytics and search platform providers used to measure website performance.
• Professional advisers, auditors and authorities where we are required by law to disclose information.

These parties may process your information outside the United Arab Emirates. Where that happens, we take reasonable steps to satisfy ourselves that appropriate safeguards are in place.

How Long We Keep It

Enquiry details are kept for as long as we may reasonably need them to follow up, and are then removed. Project and client records are kept for the duration of our engagement and for the period required afterwards by UAE commercial and tax law. Domain and hosting records are kept for as long as the service remains active in your name.

How We Protect It

We apply appropriate technical and organisational measures to protect your information, including encrypted connections on our website, access controls on our systems, and restricting access to project material to team members who need it. No transmission over the internet can be guaranteed as completely secure, and we cannot accept responsibility for information lost in transit to us.

Your Rights

You may contact us at any time to exercise the following rights in relation to information we hold about you.

• Ask for a copy of the information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete information where we no longer have a lawful reason to keep it.
• Ask us to stop sending you service or marketing communications.
• Object to, or ask us to restrict, a particular use of your information.

We will respond to any request within a reasonable period. We may need to verify your identity before acting on a request.

Children

Our services are provided to businesses. Our website is not directed at children, and we do not knowingly collect information from anyone under the age of eighteen.

Links to Other Websites

Our website contains links to client websites, our sister company Explore Beds, and other third-party sites. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their own privacy policies.

Changes to This Policy

We may update this policy from time to time to reflect changes in our services or in applicable law. The date at the top of this page shows when it was last revised. Continuing to use our website after a change means you accept the revised policy.

Contact Us

If you have a question about this policy, or you would like to exercise any of the rights described above, please get in touch.